If you don't see your subscription in your Simple app, Apple or Google account
👉 read the "I can't see my subscription" article if you are unable to find the subscription in the list of all your active subscriptions.
If you purchased your subscription or trial on our website
First, open the Me tab at the bottom right of the app.
On both iOS and Android, scroll all the way down and click on Settings and account details:
On iOS, scroll down and tap Manage subscription:
On Android, scroll down and tap Manage Subscriptions:
On the next screen, tap the Manage Subscription button one more time.
You will be redirected to your profile page. Scroll down and tap the Manage membership button:
5. After confirming a reason for cancellation, you will receive a confirmation message:
If you purchased your subscription or trial via the App Store
Please follow the instructions on this page.
If you purchased your subscription or trial via Google Play
Follow steps 1-3 at the top of the page, and then:
4. On the next screen click on the Manage Subscription button one more time:
5. Choose Simple: Intermittent fasting and meal tracking:
6. On the next screen tap the Cancel subscription button and confirm this action:
Your subscription is now canceled and you will not be charged in the future.
💸 Looking for a refund?
Check out this article outlining our refund policy.
Uninstalling the app doesn’t automatically cancel your subscription — you’ll still get charged. Please check your subscription status and cancel it in the app if you don't wish to get charged again (see the instructions above).
If you experience any issues with the subscription or want to share some feedback with our team, please get in touch with our customer support team by submitting a request.