Skip to main content
(856) 595-2115
Simple App Help Center Help Center home page
  • Submit a request
  • Submit a request

Troubleshooting

Common issues and how to fix them.

  1. Simple App Help Center
  2. Troubleshooting

Account Related

  • Can I change my account email?

  • Setting up Simple on a new phone

  • Where do I find my User ID?

  • How to delete your account

  • I can't see my subscription

Common Issues

  • I can't find my liquid intake on the list

  • I logged a liquid intake and it interrupted my fast

  • I forgot to log a meal or a fast

  • I forgot to end my fast

Billing issues

  • Refund Policy 

  • How to request a refund if you subscribed via the App Store

  • Double-billing situations

  • Request a refund if you subscribed via Simple’s website

Simple App Help Center Help Center home page
Company
  • About us
Help
  • Privacy Policy
  • Terms & Conditions
Social
cancel subscription, how to start, what's on the home screen, how to log fasts
Powered by Zendesk